Returns

  • Return within 30 days
  • Home pick up option
  • Money back within 10 days
  • Easy & transparent return policy

How do I return my package?

1. Register your return

Click on the red button below marked 'register return'. Do this within 30 days after you have received your order. State the reason for why you are returning the product and choose your preferred shipping method.

2. Packaging it

Put the products you want to return in the original box or in another sturdy box. Stick the return label that you have received on the package. Do not forget to remove your old label.

3. Send your package

Make sure that you bring your package to a Service Point of your choice or have it picked up by our collection service. You can indicate your preference in the in the first step.

4. Refund

When the package has reached us and been processed, we will make sure that the amount is refunded to you within 10 working days.